Terms

Term: Multiplexing

The process of combining a number of individual channels into a common stream for transmission.

Term: Spam

When thinking about what is Spam, I am reminded of the phrase, “I’m not sure how to define pornography, but I know it when I see it.” In many ways spam is the same way. One way to describe Spam is that it is any unwanted and unsolicited message. The most common is a message [...]

Common Telephony Terms

Telecommunications is full of acronyms. If you don’t know what they mean not only will you be lost, you may end up making a decision based on a misunderstanding. Some acronyms just knowing what letters means explain the meaning others may need some additional explanation. Here are some common ones as they relate to your [...]

10 Ways to Conserve Energy

Recently I was invited to a 9th grade class to talk on ways to help the environment. I developed this 10 Ways list a few years ago giving ideas to conserve energy in the office. I handed it out to each of the students and the teacher with a plan to gloss over each item [...]

The Proper Format

Recently I was asked; “What is the correction format for the shorted term for ‘electronic mail’. When asked I have to admit I didn’t know. I have seen it displayed as email, e-mail, E-Mail and E-mail, as well as others. Many times I myself have used eMail and at times E-mail. I began a search [...]

Term: DESI Strip

DESI Strip This is the indicator device (in older systems usually a piece of paper) informing the user of the function of a button on a telephone. Short for DESIgnation Strip. Typical usage are telephone number or extension, Call Forward, Transfer, Release (RLS). When a technician informs someone that they are to ‘DESI the phone’ [...]

Term: PIC Freeze

A PIC freeze is a request to the local carrier that in most cases will prevent the long distance service from being changed to another, usually unauthorized, carrier without written notice from the consumer. A situation call Slamming occurs when an authorized person changes long distance service, often to one that cost more. PIC – [...]

Term:Night and Weekend

Term:Night and Weekend A time of day term used by cellular carrier for times when rates are reduced and in many case free and unlimited. The time of the beginning of the Night varies from carrier to carrier, so it’s good to understand when this time starts. A carrier that begins their night rates earlier [...]

Term:Mobile to Mobile

Term:Mobile-to-Mobile Wireless calls placed between mobile (Cellular) devices. Many of the wireless carriers have unlimited calling on Mobile-To-Mobile calls when both mobile (cellular) devices are on their network. Some may not charge for mobile calls from other networks. When evaluating the total cost of a cellular plan it’s a wise idea to consider this. If [...]

Term: Telecom Third Party Biller

When a company bills through the telephone carrier for services, either they supply or bill for another, they are classified as a Third Party Biller. Third party billing is the single most important item to look for on a telecommunications invoice. Many times these charges are in error and should be disputed. Most times though [...]