Telephony
Acronym: RBOC
ROBC – Regional Bell Operating Company. With the divesture of ATT in 1984, seven regional companies, also called “Baby Bells” were formed to supply local telephone service with ATT as the Long-Distance Carrier. These seven companies were; Ameritech, Bell Atlantic, BellSouth, NYNEX, Pacific Telesis (also known as Pacific Bell), Southwestern Bell and US [...]
Term: Loop Back
Loop Back
This is a method of performing transmission tests on a circuit, not requiring the assistance of personnel at the distant end. This happens when a signal in sent from a central communications device (usually at the carrier’s central office) and returned to it in a way to determine correct operation of the circuit [...]
Acronyms – What do they mean?
Many times just knowing what the acronym means gives one an idea of its purpose and how it’s used. Here is a list of some telecommunications acronyms.
Telephony Acronyms:
ACD (Automatic Call Director)
CDR (Call Detail Recording)
CLID [...]
Inventory Control – Do You Know What You Have?
Over time it’s amazing to see how much technology equipment a business can purchase.
Do you know everything that you have?
Do you know how old it is?
Do you have a maintenance contract on something you took out of service months ago?
These are all valid question, and some of [...]
Acronym: DNIS
DNIS – Dialed Number Identification Service
This telecommunications feature delivers the telephone number that the caller dialed to the answering point. It’s a common feature used with 800 numbers. It can work by passing touch-tones digits or data information to equipment on the receiving end and can display the called number to an answering clerk, or [...]
Acronym: TN
This one isn’t easy. A lot of it may depend on the reason it is being used. In many cases it stands for Telephone Number. If working with a multiplex it could mean Time slot Number. If using a Nortel PBX it stands for Terminal Number. It could also be [...]
Bad Technology Habits
Talking on the cell phone at inappropriate places.
People when they are having a conversation on the phone sometimes forget where they are or who may be around. The guy next to you in the grocery line, or sitting in front of you in a theater doesn’t want to hear your end of the conversation [...]
What is TEM?
TEM. what is it?
TEM is one of those acronyms that it depends on which field you are in to what it means. It could stand for Transmission Electron Microscopy. But it’s one of the many buzzwords in some businesses and it stands for Telecom Expense Management.
TEM vendor’s claims are that they will [...]
How to Save Money on Telecomunications
After electric and fuel costs, one of the biggest cost to do business is through communications. It’s nearly impossible for a business to survive today without using telephones and a connection to the Internet. But these services aren’t cheap and it’s not hard for them to become out of control. There are [...]
Do you have a Disaster Recovery plan?
It doesn’t matter the size of a business, if a disaster happens it’s going to hurt. Having a plan may help alleviate the pain.
The IT and Telecom (or as I like to refer to them telephony) infrastructures are a couple of the major items to consider in disaster recovery. If you lose your [...]
by Steven G. Atkinson or take a short side trip to visit our advertisers.