Telephony
Northern Electric
Last week I was part of the team that put on a Trade Conference of East Coast Nortel Users. Anyone who has been following Nortel will no doubt be aware that the company is in Chapter 11 bankruptcy and the Enterprise Solutions (Telecom) portion of it has been auctioned off. The date for the deal [...]
Acronym: LNP
LNP – Local Number Portability This was defined in the Telecommunications Act of 1996 as the “ability of users of telecommunications services to retain, at the same location, existing telecommunications numbers without impairment of quality, reliability, or convenience when switching from one telecommunications carrier to another.” In short allowing one to move their existing number [...]
All Business Communications are Not Equal
At one time it was simple to communication with another business associate. To have a conversation with them, you called their office telephone number and talked over the phone. If a written proposal was needed, you sent it through the mail. As technology changed, some of these changed as well. To have the proposal delivered, [...]
Acronym: RBOC
ROBC – Regional Bell Operating Company. With the divesture of ATT in 1984, seven regional companies, also called “Baby Bells” were formed to supply local telephone service with ATT as the Long-Distance Carrier. These seven companies were; Ameritech, Bell Atlantic, BellSouth, NYNEX, Pacific Telesis (also known as Pacific Bell), Southwestern Bell and US West. Not [...]
Term: Loop Back
Loop Back This is a method of performing transmission tests on a circuit, not requiring the assistance of personnel at the distant end. This happens when a signal in sent from a central communications device (usually at the carrier’s central office) and returned to it in a way to determine correct operation of the circuit [...]
Acronyms – What do they mean?
Many times just knowing what the acronym means gives one an idea of its purpose and how it’s used. Here is a list of some telecommunications acronyms. Telephony Acronyms: ACD (Automatic Call Director) CDR (Call Detail Recording) CLID (Calling Line IDentifaction) CSU/DSU (Channel Service Unit/Data Service Unit) DNIS (Dialed Number Identification Service) ISDN (Integrated Services [...]
Inventory Control – Do You Know What You Have?
Over time it’s amazing to see how much technology equipment a business can purchase. Do you know everything that you have? Do you know how old it is? Do you have a maintenance contract on something you took out of service months ago? These are all valid question, and some of you may be surprised [...]
Acronym: DNIS
DNIS – Dialed Number Identification Service This telecommunications feature delivers the telephone number that the caller dialed to the answering point. It’s a common feature used with 800 numbers. It can work by passing touch-tones digits or data information to equipment on the receiving end and can display the called number to an answering clerk, [...]
Acronym: TN
This one isn’t easy. A lot of it may depend on the reason it is being used. In many cases it stands for Telephone Number. If working with a multiplex it could mean Time slot Number. If using a Nortel PBX it stands for Terminal Number. It could also be used to mean Telecommunications Network [...]
Bad Technology Habits
Talking on the cell phone at inappropriate places. People when they are having a conversation on the phone sometimes forget where they are or who may be around. The guy next to you in the grocery line, or sitting in front of you in a theater doesn’t want to hear your end of the conversation [...]
by Steven G. Atkinson or take a short side trip to visit our advertisers.