Telecommunications
Controlling your wireless costs
Many businesses cringe when they open the invoice for their wireless service. It sometimes seems as if controlling these costs are a never ending game. But there quick items to look at to help control those cost.
Are you paying replacement insurance?
If you are, should you?
Replacement of a cellphone or other wireless product can [...]
Google Voice Open for All
Earlier this week Google opened their Google Voice service to all.
Google Voice offers a single phone number that can ring on all of a user’s phones, either all of the time or by a schedule that can be applied to each number. The service also has a voice mail box which can [...]
Have You Done One of These?
We all have been using email, the telephone and cellphones for a longtime. Some of us may not even remember a time without cellphones or email. But at times the things we use every day become so common place that we will make embarrassing mistakes.
How recent have you done one of these? Or [...]
Maryland’s Governor Signs Bill Banning Driving While Talking on Cellphone
During this past winter’s legislative session in Annapolis, Maryland, Maryland’s Law Makers past a bill which bans the use of hand-held cell phones while driving. It was signed into law by Governor Martin O’Malley and will go into effect on October 1, 2010.
The bill makes this a secondary offense which means that one can [...]
Term: Divestiture
Term: Divestiture
In 1984 as a result of the antitrust trial against AT&T as a telecommunication monopoly the US Justice Department ordered that AT& be split. This resulted in the Long Distance Carrier AT&T and seven Regional Bell Operating Companies (termed RBOCs). This is known as the Divestiture of AT&T. Today the Long Distance AT&T of [...]
Telephones and Customer Service
Sometimes what may look like a nice technology advancement may in reality be a Customer Service nightmare. Whenever we use technology in business we need to relate it back to how we do business and our principles.
Auto Attendant
Many businesses uses these. They are without an doubt a cost saver. A business doesn’t [...]
Are You Communicating Safe
One thing for certain, there are people out there trying to get your money in ways that are illegal. It even happens to business through their use of telecommunications.
Here are some helpful tips to try to keep your money in your pocket. Some of these may seem like ancient history, but could [...]
Technology Budgeting
The beginning of a new year may also be a time to consider new technology. Or maybe it’s just a good time to be looking at the technology budget. When preparing the budget on new technology it’s important to look at everything that is needed within the project. Sometimes the proposal that is received from [...]
Use Your Email Signature
Small Businesses usually have very little money for advertising, but one of the simplest way to get free advertising is to use your email Signature.
A simple email Signature will have your Name, Title and Company name such as;
Steven G. Atkinson
Owner/Chief Consultant, E/S Technology Consulting
But it should have a lot more. Let people know how [...]
Are Your Network and Policies Ready?
Billions of dollars will be spent this holiday seasons, but do you realize that you, The Business Owner, could be losing many dollars during the season?
The first work day after the Thanksgiving holiday is one the busiest day for on-line shopping.
Why is this?
This is the day when those who don’t have Internet access or even [...]





