Archive for January, 2011

What’s Your Home Page?

Every internet browser allows the setting of a home page. While I’m sure there are many who use the default that is set by the browser, many have selected their favorite page as their home. Here area few suggestions. Search Many times when we open our browser we are going to search for something on […]

Transfer is not Forward

Throughout my career I think that the two most misunderstood functions within a telephone system are Transfer and Forward. Some consider the two the same. Which of course they aren’t. In short Transfer is the act of taking a call and then transferring it to another location. This could be another extension, telephone user (inside […]