Acronym: DNIS
DNIS – Dialed Number Identification Service
This telecommunications feature delivers the telephone number that the caller dialed to the answering point. It’s a common feature used with 800 numbers. It can work by passing touch-tones digits or data information to equipment on the receiving end and can display the called number to an answering clerk, or equipment used by the clerk. This will allow the call-taker who answers several different numbers to answer with a greeting designed for the dialed number.
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