Archive for July, 2008

Term: PIC Freeze

A PIC freeze is a request to the local carrier that in most cases will prevent the long distance service from being changed to another, usually unauthorized, carrier without written notice from the consumer. A situation call Slamming occurs when an authorized person changes long distance service, often to one that cost more.
PIC [...]

6 Ways to a Greener Office

Use Reusable Items
Use Mugs with advertising for coffee and water. Give each employee two mugs, one to use at their office workstation and another to use at home. When serving coffee to a client or prospective client give them a mug promoting your business to take with them.
Read Then Print
For some it seems as [...]

Term:Night and Weekend

Term:Night and Weekend
A time of day term used by cellular carrier for times when rates are reduced and in many case free and unlimited. The time of the beginning of the Night varies from carrier to carrier, so it’s good to understand when this time starts. A carrier that begins their night rates [...]

How much does that call cost?

Probably more than you realize. The cost of per minute charges from telephone carriers may be low, but you can’t just say it only cost a few cents for your employee to have a personal telephone call. While the employee is on the telephone they are still on the payroll. You may [...]

May I help you? Thank you!

Sometimes we are more concerned about using technology and using it correctly we forget that it’s really only a tool.
Ask yourself these questions and see if you answer Yes to any of them.
Have you called someone and heard them typing in the background? Did they seem more interested in doing other tasks, then talking [...]